Hayley Staunton, chief marketing officer of proptech start-up letmove ©letsmoveSince launching in November last year, ChatGPT has dominated the artificial intelligence (AI) communications world, with people testing the limits of this revolutionary chatbot through experiments; from shooting messages on dating apps to writing entire news articles.
While the tool received mixed reviews, raising concerns about a pending global takeover of AI and the authenticity of our online world, one thing was pretty much unanimously decided: ChatGPT is one of the best we’ve seen to date .
There’s no question that such tools can be daunting, especially for professionals working in areas like customer services, whose jobs are at greater risk as AI only gets smarter.
ChatGPT is one of the most powerful language tools we have yet to see, simply because it has a wealth of information at your fingertips. It has been widely acclaimed for its ability to produce eerily human-like responses, thanks to the unfathomable amount of data it works with.
However, as people have become more familiar with the tool, it has come under fire for a number of development issues that have come to light. Because the tool pulls its information from a variety of sources and human writings on the Internet, it can often produce distorted data or seemingly plausible but technically incorrect sentences.
It has also raised eyebrows for its use in academic settings, with students passing university exams and assignments using the chatbot.
But for those suffering from conditions like dyslexia and dyspraxia, AI chatbots open up a world of potential.
When ChatGPT was first launched under its former name GPT-3, a popular pool installer and landscaper from the UK made the news as it helped him write terse, professional-sounding emails to clients – something he had struggled with up until then, saying “Me and computers don’t get along very well.”
Likewise for professionals like Hayley Staunton, chief marketing officer of UK-based real estate tech start-up Letsmove, ChatGPT has been a game changer.
“I’d say for every minute I spend using ChatGPT, I’d spend 10 using Google,” Staunton tells RockedBuzz via Euronews Next.
His job responsibilities include writing strategies, researching audience and consumer behaviors, as well as overseeing product and brand development and client communication.
“ChatGPT first came to my attention in late 2022 and the idea was to support our business with blogging,” said Staunton. “Due to the ever-changing nature of the property, there is often fast-moving news that we need to be proactive with.”
While letmove often hires freelance copywriters and agencies, Staunton points out that sometimes the turnaround simply needs to be as quick as possible.
“I was looking for new ways to generate quick content and it helps speed up the process. However, I’ve also found that it often needs tweaking to match our style,” she said.
“I think people who work in certain fields have reason to be concerned as this type of technology continues to get smarter.
“For example, AI tools can help small businesses that may be looking to save time and money. But in general I’d say it won’t completely eliminate the need for a true human copy.
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Along with his high-level work in a challenging industry, Staunton has dyslexia. It was a problem that hadn’t initially been diagnosed when he was in school.
“I was ranked last for English in school and didn’t try very hard because I was having a hard time reading and writing,” she explained.
“But I was writing short stories and one of the teachers saw my work and immediately took me to the next level. He helped me diagnose the problem and basically believed that I could still be good at English, even if things like spelling and reading aloud weren’t my forte,” she added.
“Although I have to say that, in terms of work, I haven’t really had any major problems.
“I have been fortunate to work for employers who have been very supportive and see it as a positive because of how creative people with learning disabilities can be.”
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We asked whether, in her experience, chatbots could become ever more useful tools for those facing similar problems.
“I think others with learning disabilities could benefit greatly from this because it gives the user a streamlined path to answering. And you can achieve that by asking the interface to take a different approach that makes sense to you. said Staunton.
“The chatbot definitely helps me save time. I am a slow reader and find it especially difficult to read from screens,” she added.
“That said, I actually think that more than specifically helping people with learning disabilities, ChatGPT is really just supporting diversity, for example people who work in their second language or who generally find writing one of the most challenging elements of the their job. It’s opening doors for a variety of people.
“Now I’m rewarded for my creativity, not my spelling.”
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