NHS COVID-19 is a contact tracing app for monitoring the spread of the COVID-19 pandemic in England and Wales. It has been available since 24 September 2020 for Android and iOS smartphones, and can be used by anyone aged 16 or over. Two versions of the app have been created.
What the NHS App does
Use the NHS App to:
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
- book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
- get health advice – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
- view your medical record – securely access your GP medical record, to see information like your allergies and your current and past medicines
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning
Other services in the NHS App
If your GP surgery or hospital offers other services in the NHS App, you may be able to:
- message your GP surgery, doctor or health professional online
- consult a GP or health professional through an online form and get a reply
- access health services on behalf of someone you care for
- view your hospital and other healthcare appointments
- view useful links your doctor or health professional has shared with you
Keeping your data secure
After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.
If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.
The new NHS COVID-19 app is the Official NHS contact tracing app for England and Wales. It is the fastest way of knowing when you’re at risk from Coronavirus.
The quicker you know, the quicker you can alert your loved ones, and your community. The more of us that use it, the better we can control coronavirus.
The app runs on proven software developed by Apple and Google, designed so that nobody will know who or where you are.
And you can delete your data, or the app, at any time. It has a number of features:
Trace: Find out when you’ve been near other app users who have tested positive for coronavirus
- Alert: Lets you know the level of coronavirus risk in your postcode district.
- Check-in: Get alerted if you have visited a venue where you may have come into contact with coronavirus, using a simple QR code scanner. No more form filling.
- Symptoms: Check if you have coronavirus symptoms and see if you need to order a test.
- Test: Helps you order a test if you need to.
Isolate: Keep track of your self-isolation countdown and access relevant advice. Available in English, Welsh, Bengali, Urdu, Gujarati, Punjabi (Gurmukhi script), Chinese (Simplified), Romanian, Turkish and Arabic (Modern Standard). Additional languages and refinements will follow.
The app has been built in collaboration with some of the most innovative organisations in the world.
We have worked with medical experts, privacy groups, at-risk communities and we’ve shared knowledge with the teams working on similar apps in many countries. Protect your loved ones. Please download the app.
The App is CE marked as a class I medical device in the United Kingdom and developed in compliance with European Commission Directive 93/42/EEC for class I devices.