News, Los Angeles DWP to end water and power shutoffs for low-income customers who can’t pay : detailed suggestions and opinions about Los Angeles DWP to end water and power shutoffs for low-income customers who can’t pay .
Low-income residents, senior citizens and other eligible customers of the Los Angeles Department of Water and Power will no longer face shutoffs if they are unable to pay their utility bills, the agency announced Wednesday.
Under a motion adopted unanimously by the Los Angeles Board of Water and Power Commissioners, the DWP must halt the practice of water and power shutoffs as a debt collection tool for residents enrolled in its EZ-SAVE program, which offers discounts for income-qualified residents, as well as those enrolled in the Senior Citizen Lifeline Discount Program.
The motion also prohibits shutoffs for all customers during extreme weather events such as heat waves, the agency said. About 147,000 customers are enrolled in EZ-SAVE and 90,000 in the senior citizen program.
“It can be difficult enough to struggle to survive the economic disruption, including job loss, caused by a global pandemic and then face extreme heat or the upcoming bitter cold without essential utilities that are directly tied to your quality of life, and that, of course includes water,” commission President Cynthia McClain-Hill said in a statement. “We are acting to follow through on our previous pledge to our customers in most financial need: ‘We’re here to help.’”