I have been given an Apple product and it has been broken or lost, what should I do?

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I have been given an Apple product and it has been broken or lost, what should I do?

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I have been given an Apple product and it has been broken or lost, what do I do ?

I have been given an Apple product and it has been broken or lost, what should I do? We have explained the details of the news, step by step, below. I have been given an Apple product and it has been broken or lost, what should I do? Keep reading our news. Here are all the details on the subject.

I have been given an Apple product and it has been broken or lost, what should I do?

It is the most unfortunate innocent you can have today, but sometimes it happens that they give you an Apple product for Christmas and it breaks, or you have lost it . There is plenty of reason to shake your fist to the heavens and drop the entire dictionary of insults of the Royal Spanish Academy of the Language, but fortunately there are relative solutions that we can choose.

What to do if you have lost an Apple device

Let’s start with the slightest thing: you have lost what they have given you . If what you have lost is a HomePod, a case or anything else that cannot be located, the best thing is that you assume that loss because the only thing you can do is keep looking the old way.

But if you have lost an iPad, AirPods or any other device / accessory that can be located through the Search network there is still hope. Obviously you have to have configured it before, but it is what gives you the opportunity to locate it.

If you are in this situation, take a deep breath and look for a computer or device (of any platform) that is connected to the internet. If it is a computer or an Android device, open a browser and access to the Search website from Apple. If you’re using an iPhone or iPad, just open the Search app.

No matter how you access, you will see a map with which you can locate all the devices in your name and either in real time or by viewing the last location online. If you click or touch on one of the devices you will see the different options that you have at hand at that moment:

  • Make the device emit a sound, something suitable if we see that it has not moved from home.
  • Put the device in Lost Mode, which will allow you to block it and place a message on the screen to report it to anyone who finds it.
  • Erase all device data. This option is a desperate measure, indicated for when we see that the device is unrecoverable (for example, we see that it is in another country) and we want to be sure that no one accesses our data.

Depending on where and how we locate what we have lost, we will act in one way or another, that already depends on the situation. But the key is that we can at least see where that device is and try to get it back.

What to do if an Apple device has broken

Another situation that nobody wants but that sometimes happens is that a newly released Apple product breaks or suffers some kind of breakdown . Here we have to mention two different situations: that the product has an internal fault that has come from the factory, or that it has been accidentally broken.

If the product has an internal fault that you are not guilty of, the solution is easy: go to an Apple Store or authorized dealer for it. As the product is new and under warranty, Apple should provide you with a new one and keep the defective one . can help you with that.

If the breakage has been caused by you by accident (an iPhone with its front broken is the most common) the process is the same, but you have to pay for the repair since The warranty does not cover accidental damage . You pay less, of course, if you have previously purchased an AppleCare extended warranty . It may be something to consider if you have a rather long history of accidental drops.

Image | Ali Abdul Rahman

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