how-to-access-inps-services-if-you-do-not-have-the-spid:-the-news-–-rb

How to access INPS services if you do not have the SPID: the news – RB

How to access INPS services if you do not have the SPID: the news – RB

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How to access INPS services if you do not have the SPID: the news – RB

How to access INPS services if you do not have the SPID: the news – RB We have explained the details of the news, step by step, below. How to access INPS services if you do not have the SPID: the news – RB Keep reading our news. Here are all the details on the subject.

How to access INPS services if you do not have the SPID: the news – RB

Many of you will know by now that from 1st October 2021 the access to all services of the Public Administration , and therefore also to INPS services, is allowed only through identity digital , i.e. with credentials with National Service Card (CNS), Electronic Identity Card (CIE) and Public Digital Identity System (SPID).

The PINs issued by the Institute are therefore no longer usable, with the sole exception of those associated with citizens resident in the foreigner not in possession of an Italian identification document.

Contact center with temporary telephone PIN

However, there is a kind of alternative mode, so to speak, which still makes it possible to access INPS services online without the digital identity. This is in fact the method that exploits the INPS contact center .

This is because access to the Contact center is not allowed through SPID, CIE or CNS credentials, as they do not provide for a telephone recognition of the user. Access to all service channels is possible, however, through the so-called temporary telephone PIN .

Things? It is a particular PIN valid from 1 day to 3 months, obtainable directly through the application Temporary telephone PIN assignment : to have it, it is necessary to indicate the desired period of validity, which varies from 1 day to 3 months. Users thus obtain an alphanumeric code of the chosen duration (in case of loss, it is possible to generate a new telephone PIN which will automatically cancel the previous one).

How to delegate another person to INPS services

Attention also to another aspect. From 16 August 2021 the citizen who is unable to use the INPS online services independently can delegate another person he has confidence in the exercise of his rights towards the Institute.

Each person can designate only one delegate and each delegate can be designated by no more than 5 people , a limit that does not however, it applies to guardians, curators and support administrators.

How it works for guardians

The delegation of digital identity is also the tool through which guardians, curators, support administrators and those exercising parental authority can exercise the rights of the respective subjects represented and of minors.

On the occasion of the attribution of the proxy, the delegating party can define the term of validity. In the absence of an end date of validity, the proxy is active indefinitely , without prejudice to the right of the delegating party to revoke the proxy at any time, including through their digital identity, with the exception of subjects under protection, curatorship, support administration.

Precisely because the INPS PINs were deactivated on 30 September 2021 must request the registration of a proxy for all represented subjects who need to interact with INPS .

The request can be made directly by the delegator at any INPS territorial office by showing some documents:

request form for registration of the delegation of identity digital (form AA 08 downloadable from the portal www.inps.it); copy of the identification document of the delegator. The INPS operator, after having ascertained the identity of the applicant, will register the proxy in the system. Following the completion of the activities, where the respective electronic contacts (e-mail, mobile phone) are present, the system will send a notification to the delegate and the delegator.

When the proxy can be requested by persons other than the delegating party

The request for registration of the proxy by a person other than the delegating party is allowed only in the following cases:

– guardians, curators and support administrators can request the proxy by self-certifying the legal representation or by producing the documentation apt to try it. In case of self-certification, the proxy can be registered only after the verification of the veracity of the declarations made, at the competent authority.

In this case the applicant must show the following documentation:

application form for registration of the digital identity delegation for guardians, curators, support administrators and minors (form AA 10 downloadable from the portal www.inps.it); copy of the applicant’s identification document; copy of the identification document of the protected person; self-certification or copy of the appointment order issued by the judge. – those exercising parental authority can request the registration of the proxy on behalf of the minor. In this case the applicant must show:

application form for registration of the digital identity delegation for guardians, curators, support administrators and minors (form AA 10 downloadable from the portal www.inps.it); copy of the applicant’s identification document; self-certification attesting parental authority. – long-term bedridden persons, hospitalized or unable to go to the Institute counters due to pathologies , may request the registration of the proxy also through the delegate who must produce the following documentation:

application form for registration of the digital identity delegation for those unable to go to the INPS territorial structure for health reasons (form AA 09 downloadable from the portal www.inps.it); health certificate produced by a NHS doctor certifying the inability of the delegator to go to the INPS Structure; original identity document of the delegator; copy of the identity document of the delegate.