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A problem in the Microsoft Teams app on Android prevented emergency calls from being made

A problem in the Microsoft Teams app on Android prevented emergency calls from being made

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A problem in the Microsoft Teams app on Android prevented emergency calls from being made

A problem in the Microsoft Teams app on Android prevented emergency calls from being made We have explained the details of the news, step by step, below. A problem in the Microsoft Teams app on Android prevented emergency calls from being made Keep reading our news. Here are all the details on the subject.

A problem in the Microsoft Teams app on Android prevented emergency calls from being made

Reddit user KitchenPicture 5849 counted a month ago a disturbing story: her grandmother seemed to have a heart attack and tried to call the emergency phone from your Android mobile . When he did so, the phone did something very strange, with the call in the background and without him being able to report where his grandmother’s house was.

Fortunately, there was a fixed telephone line in that house and he was able to make the emergency call, but the problem became so viral that Google ended up discovering what had happened. The fault had been the Microsoft Teams mobile app, which caused a conflict according to which emergency calls could not be made correctly. The app has already been patched, so it should be updated to avoid problems.

The scope was very limited, but it could have been serious

The problem is present in the versions of the application earlier than the one that was published on 10 from December to 2021. If your version of Microsoft Teams for Android is later than that date, there will be no more conflicts and emergency calls are working correctly.

Mishaal Rahman, technology journalist and freelance analyst, explained on his blog on Medium how the error had occurred. Google’s own managers had managed to reproduce the problem, which they said “is only present on a small number of devices with the Microsoft Teams application installed” and that also occurs when the user is not logged in .

The error was caused “by an unwanted interaction between the Microsoft Teams application and the underlying Android operating system.” Analysis of the problem reveals how certain Android code conflicted with Microsoft Teams , which makes use of the calls that is built into Android.

When the user who had the problem posted their experience on Reddit on 29, the The message eventually reached the ears of Google engineers, who finally publicly indicated on December 8 that they were taking care of the problem. Fortunately this conflict has already been resolved , so if we have updated the application (if we had it installed), there will be no problems with emergency calls.